Privacy Policy
Effective Date: August 23, 2026
Vacuum PRO (“Vacuum PRO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.vacuumpro.com, place an order, create an account, contact us, or otherwise interact with our services.
1. Information We Collect
We may collect the following categories of personal information:
- Name, billing address, shipping address, and other contact details
- Email address and phone number
- Order, payment, return, refund, and transaction information
- Account information and order history
- Customer-service requests and communications
- Device, browser, IP address, and website usage information
- Information collected through cookies and similar technologies
- Information you provide when you submit a form, request fitment assistance, sign up for marketing, or otherwise communicate with us
Payment information is processed securely by our payment providers. Vacuum PRO does not directly store complete credit-card information.
2. How We Use Your Information
We may use personal information to:
- Process, fulfill, and deliver orders
- Manage payments, returns, refunds, warranties, and customer accounts
- Provide customer service and fitment assistance
- Send order confirmations, shipping updates, and service-related communications
- Improve our website, products, services, and customer experience
- Detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized transactions
- Send marketing communications when permitted by law
- Maintain business records and comply with legal obligations
- Protect the rights, property, and safety of Vacuum PRO, our customers, and others
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.
3. Cookies and Similar Technologies
Our website uses cookies and similar technologies to keep the website working, remember preferences, understand website activity, improve performance, and support advertising where enabled.
Cookies may be set by Vacuum PRO or by service providers that help us operate our website, process payments, analyze activity, prevent fraud, or deliver advertising.
You can manage cookies through your browser settings or through the privacy options available on our website. Disabling certain cookies may affect website functionality.
4. How We Share Information
We may disclose personal information to trusted service providers that help us operate our business, including:
- Website and ecommerce-service providers
- Payment processors
- Shipping carriers and fulfillment providers
- Analytics and advertising providers, where enabled
- Email, marketing, and customer-service providers
- Fraud-prevention, security, and technology providers
We may also disclose personal information when required by law; in response to lawful requests; to protect our business, customers, or legal rights; or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.
Vacuum PRO does not sell personal information for monetary consideration. However, where analytics or advertising technologies are enabled, we may share limited identifiers and internet activity information with those providers. Depending on applicable law, this activity may be considered “sharing” or a “sale” of personal information.
Where required by applicable law, you may opt out of certain sharing or targeted-advertising activities through the Your Privacy Choices link available on our website.
5. Data Retention and Security
We retain personal information only as long as reasonably necessary to process transactions, provide services, maintain business records, resolve disputes, enforce agreements, and meet legal obligations.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online system or method of transmission can be guaranteed to be completely secure.
6. Your Privacy Choices and Rights
Depending on where you live and subject to applicable legal exceptions, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Opt out of certain advertising, sharing, sale, or targeted-advertising activities
- Withdraw consent where applicable
- Appeal a decision regarding a privacy request, where required by law
To manage your privacy preferences or submit a privacy request, use the Your Privacy Choices link on our website or email support@vacuumpro.com with the subject line “Privacy Request.”
We may need to verify your identity before completing a request. We will not discriminate against you for exercising applicable privacy rights.
7. State Privacy Notice
Residents of certain U.S. states may have additional rights regarding their personal information, subject to applicable legal exceptions and requirements.
If applicable law gives you the right to opt out of the sale or sharing of personal information, targeted advertising, or certain other processing, you may use the Your Privacy Choices link on our website or contact us using the information in Section 11.
8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us at support@vacuumpro.com.
9. Third-Party Links
Our website may contain links to third-party websites, services, or social-media platforms. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, technologies, or legal requirements change. The revised policy will be posted on this page with an updated effective date.
11. Contact Us
For questions about this Privacy Policy or your personal information, contact:
Vacuum PRO
2785 Richmond Highway, Unit 5-101
Stafford, VA 22554
United States
Email: support@vacuumpro.com
Phone: 1-888-594-3555
Website: www.vacuumpro.com
