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Order Pickup
FAQs
How fast will my order ship?
Most in-stock items ship within 1 business day from our Stafford, Virginia fulfillment location. Delivery estimates are shown at checkout and depend on the destination and carrier. Tracking details are emailed once an order ships.
What if I didn’t get my confirmation email?
If you didn’t receive your confirmation email, please check your spam or junk folder.
If it’s not there, contact us at support@vacuumpro.com
, and we’ll resend it right away.
How can I track my package?
Once your order ships, you’ll receive a tracking link via email. You can also track your order using your order number on our Track Order page.
Can I return or exchange this product?
Eligible unused items may be returned within 30 days of delivery for a refund, subject to our Return & Refund Policy. Eligible non-defective returns are subject to a 25% restocking fee. A valid RMA number is required before shipping a return. We do not accept exchanges. Custom-order, special-order, clearance, final-sale, used, installed, altered, or damaged items are not eligible for return. Please review our Return & Refund Policy for complete details.
Do you offer local pickup?
Yes. Customers near Stafford, Virginia can select Local Pickup at checkout.
We’ll notify you when your order is ready.
Is this part compatible with my vacuum?
Review the product listing and fitment information before ordering. If you are unsure, contact Vacuum PRO with your complete vacuum brand and model number before purchase. Where Vacuum PRO confirms compatibility, our Fitment Guarantee may apply subject to its terms.
