Fitment Guarantee

Effective Date: August 23, 2026

At Vacuum PRO, we want you to order the right vacuum part the first time. We offer fitment assistance for eligible vacuum parts and accessories when you provide your complete vacuum brand and model number before placing your order.

1. How Fitment Assistance Works

Before ordering, contact Vacuum PRO with:

  • Your vacuum brand
  • The complete model number from the vacuum’s identification label
  • The part number or product link you are considering
  • Photos of the existing part or vacuum label, if available

Our team will review the information you provide and help confirm compatibility based on available product and fitment information.

2. Fitment Guarantee Coverage

If Vacuum PRO confirms that a product is compatible with your complete vacuum model number before purchase, and the product does not fit because of an error in our confirmation or product listing, contact us before installing or using the item.

After reviewing the order and item condition, Vacuum PRO may provide:

  • A replacement product; or
  • A refund

A confirmed fitment error is not subject to a restocking fee.

3. Requirements for Coverage

To qualify for Fitment Guarantee assistance:

  • Compatibility must have been confirmed by Vacuum PRO before purchase.
  • You must provide the complete and accurate vacuum brand and model number.
  • You must contact us before installing, using, altering, or damaging the product.
  • When a return is required, you must obtain a valid RMA number from Vacuum PRO before shipment.
  • The item must remain in original condition with its original packaging, manuals, inserts, accessories, and components.

4. What Is Not Covered

The Fitment Guarantee does not apply when:

  • An incorrect, incomplete, or unverified model number was provided.
  • Compatibility was not confirmed by Vacuum PRO before purchase.
  • The item was selected based only on a similar model, series name, image, or general product description.
  • The product was installed, used, altered, damaged, or returned without a valid RMA number.
  • The part was improperly installed or used contrary to manufacturer instructions.
  • The issue results from a vacuum defect, worn component, prior repair, modification, or another part of the vacuum.
  • The requested product is custom-order, special-order, clearance, or final sale.
  • The return request is outside the applicable timeframe in our Returns & Refunds Policy.

5. Important Fitment Information

Vacuum model numbers can look similar but use different parts. Please provide the complete model number from the manufacturer label rather than only the vacuum series name.

Compatibility information is based on the information available for the product and model provided. Vacuum PRO does not guarantee compatibility when model information is incomplete, unavailable, altered, or incorrect.

6. How to Request Help

To request fitment assistance or report a confirmed fitment issue, contact us at:

Email: support@vacuumpro.com
Phone: 1-888-594-3555

Please include your order number, complete vacuum brand and model number, product information, and clear photos when available.

7. Related Policies

This Fitment Guarantee works together with our Returns & Refunds Policy. Return eligibility, RMA requirements, refund timing, restocking fees, and other return conditions are governed by the Returns & Refunds Policy.

8. Contact Us

Vacuum PRO
2785 Richmond Highway, Unit 5-101
Stafford, VA 22554
United States

Email: support@vacuumpro.com
Phone: 1-888-594-3555
Website: www.vacuumpro.com