Best Price Guarantee
Vacuum Pro Best Price Guarantee
At Vacuum Pro, we believe you shouldn’t have to choose between quality and affordability. Our Best Price Guarantee ensures that every customer receives the best possible value on vacuum parts, filters, and accessories from top brands.
If you find the same item for a lower price from another verified U.S. retailer, we’ll gladly match it or issue a store credit for the difference. We stand behind fair pricing, honest service, and customer satisfaction.
How Our Price Match Works
If you find a lower advertised price on an identical product, simply contact us within 14 days of your purchase. Once verified, we’ll adjust the price or issue a store credit for the difference.
We accept price match requests both before and after you complete your order. Just provide a link or screenshot of the competitor’s offer, and our team will review it quickly.
Eligibility Criteria
To qualify for our Best Price Guarantee, the following conditions must be met:
- The product must be identical in brand, model number, and specifications.
- The item must be new, in stock, and available for immediate purchase from a U.S.-based retailer.
- The competitor’s price must be publicly listed and not part of a clearance, liquidation, auction, or special event sale.
- Coupon codes or additional discounts cannot be applied to price-matched orders.
What’s Not Eligible
While we aim to be as fair as possible, certain types of offers do not qualify for price matching:
- Items sold on auction or marketplace sites such as eBay, Facebook Marketplace, or Craigslist.
- Used, refurbished, or open-box products.
- Typographical errors, pricing mistakes, or misprints on competitor websites.
- Taxes, shipping fees, and handling charges that differ between retailers.
- Clearance, anniversary, or limited-time promotional sales.
Delivery and Shipping Considerations
When comparing prices, Vacuum Pro factors in shipping costs to ensure a fair comparison. For example, if another retailer charges $5.99 for shipping, that amount will be added to their price before determining eligibility.
If a competitor does not list a shipping charge, a flat $9.95 will be added to their total for comparison purposes.
Quantity Limits
To maintain fairness, price-matched products may be limited to standard household quantities. Large or bulk orders are reviewed individually and may qualify for separate wholesale discounts.
How to Request a Price Match
To request a price adjustment, email support@vacuumpro.com with the following details:
- Your Vacuum Pro order number (if applicable)
- The competitor’s website link or proof of pricing
- Product name, brand, and model number
Our team will verify the information and respond within one business day with the outcome of your request.
Our Commitment to Value
Vacuum Pro’s goal is to deliver exceptional products, reliable service, and the best prices every day. Whether you’re replacing a single vacuum filter or restocking supplies for your cleaning business, you can shop confidently knowing you’re getting a fair deal backed by our Best Price Guarantee.
Contact Us
If you have questions about our pricing policy or need assistance with a price match request, our team is ready to help.
Email: support@vacuumpro.com
Phone: 1-888-594-3555
Vacuum Pro LLC
2785 Richmond Hwy, Unit 5-101
Stafford, VA 22554
